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FAQ

YOUR FINANCIAL QUERIES ANSWERED
  • What is BWS' Business Internet Banking (hereinafter referred to as "IBB") service?

  • What are the benefits of using IBB BWS service?

  • What are the requirements to be able to use IBB BWS services?

  • How can Customers register for IBB services?

  • What types of accounts can be used to transact through IBB BWS?

  • What transactions can be done at IBB BWS?

  • If the Customer makes a mistake in entering the password, will it be blocked and how to unblock it?

  • What should Customers do if they forget their User ID and Password?

  • How can customers find out if a transaction through BWS Business Internet Banking (IBB) has been successful?

  • Are the transactions that customers make on Internet Banking Business (IBB) secured?

  • How to secure transactions in IBB BWS?

  • If the Hard Token is missing, what should the Customer do?

  • What should customers do if they want to change their Hard Token PIN?

  • What should customers do if they forget their Hard Token PIN?

  • If there are complaints or problems regarding BWS Business Internet Banking (IBB) Services, what should Customers do?